Privacy Policy

Effective Date: June 11, 2025
Statewise, Inc. (“Statewise,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our users and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services—including any electronic Protected Health Information (PHI) we manage on behalf of our clients in the healthcare industry.

1. Information We Collect

A. Personal Information (Website and Marketing Users)

When you interact with our website or request a demo, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any other information you voluntarily provide

We may also collect:

  • IP address
  • Browser type
  • Time of access
  • Pages viewed
  • Referring URLs

B. Protected Health Information (PHI)

As a business associate of healthcare providers, we collect, use, and transmit electronic Protected Health Information (PHI) while delivering our services. PHI includes any individually identifiable health information related to:

  • A patient’s health status or treatment
  • Health care services provided
  • Payment for those services

We handle PHI only in accordance with the HIPAA Privacy Rule, applicable state laws, and the business associate agreements we enter into with our clients.

2. How We Use Information

A. For Website and Marketing Purposes

  • To respond to inquiries and demo requests
  • To improve our website and user experience
  • To send relevant product updates or marketing communications (if you’ve opted in)

B. For Healthcare Operations (PHI)

We use PHI to support the services our software enables, such as:

  • Care coordination
  • Billing and claims submission
  • Health record management
  • Regulatory reporting
  • Communication between patients and providers
  • Quality assurance and compliance reviews

3. How We Share Information

A. Personal Data

We may share personal data with:

  • Service providers that help us operate our business (e.g., hosting, CRM, email services)
  • Law enforcement or regulators if required by law
  • No data is sold or shared for unrelated third-party marketing

B. PHI Disclosures

PHI is shared strictly as permitted by:

  • Business associate agreements
  • Federal and state laws
  • Purposes of treatment, payment, and healthcare operations
  • Authorized subcontractors (bound by “downstream” HIPAA-compliant agreements)

Other permitted disclosures include:

  • Legal and regulatory obligations (e.g., public health, law enforcement, audits)
  • De-identified or aggregated data for reporting or analysis
  • With your written authorization for non-routine disclosures

4. Data Security

We maintain industry-standard administrative, technical, and physical safeguards to protect both personal data and PHI, including:

  • Encryption at rest and in transit
  • Role-based access controls
  • Staff training and compliance audits
  • Secure cloud hosting environments

Access to PHI is limited to authorized personnel with a legitimate business need.

5. Your Rights

For Website Visitors and Leads

You may:

  • Opt out of promotional emails using the unsubscribe link
  • Request correction or deletion of your personal data by contacting us

For Patients (PHI-related)

Upon written request (via your care provider), you may:

  • Access or amend your PHI
  • Request restrictions on certain uses or disclosures
  • Receive an accounting of disclosures
  • Request communication through alternative means

We comply with applicable state privacy laws that may offer more stringent protections (e.g., HIV status, genetic testing, domestic abuse).

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the revised effective date. Continued use of our website or services after an update constitutes your agreement to the revised policy.

9. How to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint:

We will not retaliate against you for filing a complaint.

10. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us:

Statewise, Inc.
2625 Whitmore St, Fort Worth, TX 76107
Email: info@statewise.com
Phone: 817-945-9271

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